Booking process
1. Allocate workshop time
Select from our Service List.
Allocate workshop time by selecting date and time from the available slots. Add the service to your cart and checkout! (You may be prompted to login or create an account if you haven't already)
2. When and where?
The start time of your appointment is the collection/drop off time. To drop off your bike, please select location 'Canterbury - Main Workshop' when making your booking. Postcode locations are for collections & deliveries/mobile mechanic services.
3. Assessment on arrival
We'll assess the bicycle and give an estimation of any additional costs.
4. Quotation
Full assessment of your bicycle.
You'll be emailed a link to images or a video of any worn parts with an attached quote.
Once approved, the work can begin.
5. Reporting & payment
When the work has been completed, you'll receive a notification and an invoice for any parts fitted.
6. Arrange collection/delivery date & time
Once the payment has been made, we'll be in touch to arrange collection/delivery of your bike.